FAQ

Why did you pick Josh and His Critters as the focal point of your work?

We came across Tina's work a few years ago, and immediately were touched by her passion, perseverance and love. Since then, we have been avid followers of Tina's on her social networking. Once we connected with her, we were blown away but her kind nature and her incredible success stories. Learn more about Tina here.

Where do you get ideas for additional rescues to support?

We learn about incredible rescues from YOU! If you have a rescue that you follow, believe in and love, please send it to us here so we can look into adding them to our donation list.

I love one of your sweaters, but I would love it to be tailored to my favourite breed of dog. Can you do that?

Depending on which product you want to be customized, we can't guarantee it. However, we are happy to look into it and hopefully bring you an item that's tailored for you. Just fill out our form here with the subject "Custom Item", and include which item you want customized and what you want it to say. 

When will the item I'm waiting for be back in stock?

All product information, new releases and restock information will be available in our newsletter, as well as our Instagram. Please sign up for our newsletter and follow us on our social media to be the first to know about what we are up to at headquarters!

My question isn't answered here - what do I do?

I'm sorry we were unable to answer your question here! Please fill out our Contact Us form with your question, and we will get back to you within two business days.